What is product feedback and why you should start collecting it

One of the best things you can do for your product is to listen to the users. Not only current users, but also those who have stopped using the product, as well as potential new users. Wondering how to do this? The answer to that question is product feedback.

What is product feedback?

Product feedback is basically what users and customers tell us about our product. For example, they might share:

• Feedback on the interface

• Suggestions for new features or improvements to existing ones.

• Information about usability issues, bugs, and technical problems.

Are you now wondering why product feedback is one of the most important things for your product? Let me explain.

It provides direct insight into users' experiences and needs

By gathering user feedback, we're able to understand how they use the product and what their needs are. With this information, we can build a product that addresses real user needs instead of delivering features that no one will use. Additionally, we can see how users actually i…